In the Seattle real estate market you not only need a good agent, but you need someone who's been in this area and has connections. It's even better when this agent provides such top-notch customer service that you barely have to do anything but receive updates, be part of the negotiation and sign some documents.

I both bought a house with Rob and sold a condo. He coached me through the best way to bid and to win (it's not always the highest bidder that wins), and then he coached me through how to prepare and present my condo for sale and went ahead and took care of everything for me from having a handyman come out to do touch-ups, and getting cleaning and staging taken care of. And all the while he checked in with me at least once a week and picked up every time I called. If you want top notch customer service and a trusted adviser who will get a deal done look no further.